The Los Gatos Garden Inn Hotel, a boutique hotel established in 1947 with a 77-year history, has achieved enduring success not only due to its prime location in downtown Los Gatos, featuring beautiful gardens and attentive service. What truly sets it apart is the hotel management's commitment to innovation, recognizing the benefits of technology in the hotel industry, and leveraging new technologies and tools to propel the hotel into a more modern era.
Secret weapon：NearHub Board
The long-term success of a business largely depends on the management team's ability to collaborate, make decisions, and adapt to the times. This hotel's management has leveraged technology to enhance its competitiveness in the hospitality industry, positioning itself at the forefront. Their secret weapon is NearHub Board—smart interactive whiteboard, which helps improve the hotel's management level and enables customers to have a better stay experience.
Enhanced meeting experiences
The hotel strives to be Your Home and Office Away From Home for its guests. In addition to basic accommodation services, the hotel offers well-equipped meeting rooms where the NearHub Board has become an essential tool.
NearHub Board features powerful screen-casting capabilities. In addition to traditional HDMI cable connections, the NearHub Board supports screen casting apps, AirPlay, and NearHub Tail's screen casting mode, enabling smooth wireless screen casting and showcasing the hotel's professionalism.
NearHub Board comes with NearHub Canvas, an electronic whiteboard software that includes infinite canvas and a variety of templates for participants to capture meeting inspirations at any time. By sharing the whiteboard link, participants can collaborate in real-time, enhancing meeting efficiency. After the meeting, it's easy to save and share meeting content for convenient review anytime, anywhere.
This versatile, business-looking board enhances the hotel's professionalism and modernity, significantly increasing customer goodwill and trust. It also empowers hotel staff to elevate their service levels. It is used in scenarios such as team meetings and staff training, greatly enhancing staff's teamwork abilities.
Communicate and negotiate like a pro
For Los Gatos Garden Inn Hotel, a critical function of the NearHub Board is facilitating communication and negotiations with vendors. The hotel requires a substantial amount of bedding, furniture, and catering supplies, and achieving cooperation at the most favorable prices maximizes the hotel's profitability. This requires the right communication and negotiation between the hotel and vendors. NearHub Board is applicable in both offline and online negotiation scenarios.
In offline negotiation scenarios, NearHub Board can be utilized to showcase product samples, price lists, and other relevant information. The 4K high-definition screen enhances the visibility and specificity of vendor-provided information, assisting hotel staff in making precise decisions. Additionally, staff can annotate, comment on, and highlight important details on the whiteboard.
During online negotiation, hotel staff can leverage NearHub Board for video conferences to facilitate real-time communication and negotiations with vendors. This remote communication method saves time and costs, particularly when collaborating with vendors across different regions or internationally. Through NearHub Canvas, both parties involved in the negotiation can collaborate in real-time. Hotel staff can present their needs and expectations, while vendors can make immediate adjustments or provide feedback, streamlining the decision-making process and ensuring mutual understanding.
Digitalization of hotel services
NearHub Board has also helped in the digitization of the hotel's services. When customers visit the hotel, NearHub Board displays information on room layout, conference facilities, food and beverage services, etc., to guide customers to understand and choose the products and services that suit their needs.NearHub Board set up in the lobby makes it easy for guests to search for maps, browse travel information, and book services, making it easier for them to enjoy more convenient services.
In conjunction with NearHub Tail, digital signage services can also be provided so that when important customers visit, a welcome message can be set up to show the hotel that they are valued. NearHub Board can be strategically placed in lobbies, elevators, and hallways to improve guest orientation and facilitate self-service access to information.
By implementing technology products like NearHub Board, the Los Gatos Garden Inn Hotel continuously breaks away from traditional hotel operations, showcasing a seamless blend of tradition and technology that resonates deeply with today's discerning travelers. These initiatives not only enhance the hotel's competitiveness but also bring guests a more enjoyable and convenient stay experience. We believe Los Gatos Garden Inn Hotel will continue to explore digitalization and smart services, creating even more convenient and comfortable experiences for guests.
NearHub is an all-in-one solution for meeting rooms and classrooms. NearHub possesses an interactive digital Board with cutting-edge smart software. By combining your favorite programs with mess-free writing canvas and video conferencing, you can improve your interaction and productivity in the online classroom. Besides, NearHub also provides MagicPad S13 to improve digital learning and creativity. Click here to view more on NearHub.
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